INSIDER January 2026

Exclusive Q&A with 2025 Stand Out 50 leader Clinten van der Merwe, SVP, Head of Global Service and Project Management at TOMRA Recycling

Question 1:What trend or challenge is top of mind for you at the moment & why?

A key challenge and opportunity are how we balance digital innovation with human connection in service. At TOMRA, we’re advancing rapidly toward predictive analytics, AI-driven knowledge tools, and 100% remote service capabilities. But as technology evolves, we must stay grounded in what matters most: trust, empathy, and safety. Health and safety are non-negotiable in everything we do — they’re the foundation of a strong service culture and long-term customer partnership.

Describe what being named a Stand Out 50 leader meant to you.

It’s an honor that reflects not only my journey but also the commitment and passion of the entire TOMRA Service and Project Management team. This recognition reinforces the power of leading with authenticity, accountability, and care — values I live by every day. For me, it’s about driving results while staying true to our purpose: creating impact for customers, our people, and the planet.

Please share one tangible action you feel creates a positive culture for your team.

Creating a safe, empowering, and inclusive environment. I believe culture starts with trust when people feel heard, supported, and safe (physically and psychologically), they deliver their best. I encourage open conversations, celebrate ownership, and make sure safety is never compromised for speed or convenience. A positive culture is one where people feel proud of what they do and protected in how they do it.

Pick one: how do ensure you have time to think strategically about the future?

I schedule non-negotiable time for reflection and physical activity. My best ideas often come during early-morning, or lunchtime runs and gym sessions. It’s my space to clear my mind, find perspective, and think ahead. Staying physically active helps me stay mentally sharp and focused, especially when navigating complex challenges. Movement fuels clarity.

Name one thing you can’t live without.

Exercise — and sharing that time with my wife. Whether it’s running together or training at the gym, it’s our time to reconnect, recharge, and reset. Fitness keeps me grounded but sharing that experience with my wife brings balance and perspective to my life. It’s a daily reminder that health, connection, and gratitude are at the heart of sustained performance.

Please share a quote or person that inspires you.

"The best way to predict the future is to create it." — Peter Drucker.

And a Bible verse that continues to guide my leadership journey is Philippians 2:3–4: “Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of others.”

This perfectly captures what leadership means to me — leading with humility, serving others, and building success through shared purpose.

What’s a regular source of information/insight you find valuable?

I gain valuable insights through industry events, networking with fellow service leaders, and ongoing self-development. I’m currently completing the Senior Executive Program at London Business School, which continues to sharpen my strategic thinking and keep me relevant on emerging trends across business, technology, and leadership. I also follow Future of Field Service and Harvard Business Review for fresh perspectives and inspiration.