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3-minute video

What is Future of Field Service?

We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. Through weekly articles and episodes of the UNSCRIPTED podcast, we prioritize conversations over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges, and opportunities.

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January 13, 2025

5 Themes I Believe Will Shape the World of Service in 2025 

Welcome to the new year! As we step into 2025, I find myself reflecting on trends, challenges, and opportunities that lie ahead for service organizations. If you’ve followed my podcast, you know I’ve always hesitated to make bold predictions. After all, none of us can truly predict the future.  Instead,…

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January 8, 2025

My 2025 Service (Non)Predictions

Episode 298 While host Sarah Nicastro doesn’t believe anyone can truly predict the future, in this episode of the Unscripted Podcast, she shares what she expects 2025 will bring based on interactions with the Future of Field Service community and featuring insights from the Stand Out Service Trends report. If…

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Sarah Nicastro
Sarah Nicastro
Creator Of Future Of Field Service

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We pride ourselves on sharing the voice of the industry and are always looking for new voices to share. If you’re interested in collaborating with us through an article or the UNSCRIPTED podcast, or, just have a question, please email or direct message us on LinkedIn. We’d love to hear from you.

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