What is Future of Field Service?
Don’t be fooled by our name – Future of Field Service content reaches far beyond the field. We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversation over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges and opportunities.Watch Video
December 11, 2023
Q&A: Manage Promises, Not People
By Sarah Nicastro, Creator, Future of Field Service We have talked to a lot of different management consultants over the past several years about ways our audience may be able to improve leadership effectiveness, their management style and team interactions. Among these conversations, trust and open communication are always key…Read it now
December 6, 2023
A Service Transformation Deep Dive with Electrolux
In a session from the Future of Field Service Live Tour event in Stockholm, Sarah talks with Kristoffer Brun, Services & Repair Transformation Manager; Anna Mezzanotte, Service Operations Product Domain Expert; and Peter Sandkvist, Transformation Manager, Electrolux for an inside look at lessons learned and wins celebrated from its current…Listen here