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3-minute video

What is Future of Field Service?

Don’t be fooled by our name – Future of Field Service content reaches far beyond the field. We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversation over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges and opportunities.

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February 19, 2024

Is There a Place for Love in Leadership?

In last week’s podcast, I welcomed back Roy Dockery, VP of Field Operations at Flock Safety for what was his fourth appearance on the podcast (making him the most repeated guest!). His insights were featured way back in episode 2, discussing the need for organizations to take ownership of the…

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February 21, 2024

Creating a Customer-Centric Service Sales Approach with Hany Salah

Episode 253 In this episode of the Future of Field Service podcast, host Sarah Nicastro is joined by Hany Salah, Head of Services Sales at Schneider Electric, to dive into skills, approaches, and tactics in selling today’s service solutions. They also touch on storytelling, customization, and talent challenges. Hany has…

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Sarah Nicastro
Sarah Nicastro
Creator Of Future Of Field Service

What Is Future Of Field Service?

Don’t be fooled by our name, Future of Field Service content reaches far beyond the field.

We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversations over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges, and opportunities.