Sydney – Future of Field Service

Register now for the first stop on the Future of Field Service Live Tour in Sydney on March 9th

In 2023 we’re back with another opportunity to hear the real-world perspectives of service leaders on a variety of timely topics, all moderated by Future of Field Service Creator and recently named Field Service Influencer for 2023, Sarah Nicastro.

8:30 – 9:00	Breakfast and networking
9:00 – 9:20	Sarah Nicastro, Future of Field Service Creator: Introduction & State of the Industry
9:20 – 10:00	Darren Read, GM Digital Transformation Services, Schneider Electric: How To Create and Deliver a Modern Service Value Proposition
10:00 – 10:40	Workshop: Identifying Your Next Service Growth Opportunity
10:40 – 11:10	Danielle Dobson, Founder of Code Conversations: The Must-Have Traits of Modern Leaders & Creating a Gender Diverse Future of Service
11:10 – 12:00	Workshop: Strategies for Attracting, Recruiting and Retaining Today’s Talent
12:00 – 13:00	Lunch
13:00 – 13:40	Jordan Argiriou, Director, Service Solutions APEC at QIAGEN: How to Fortify Your Service Business Amid Economic Turmoil
13:40 – 14:10	Workshop: Tactics to Maximize Customer Centricity and Minimize Costs without Sacrificing CX or EX
14:10 – 14:50	Charlie Hales, Managing Director at Waterstons: How to Make the Most of Today’s Automation and Intelligence Capabilities, Securely
14:50- 15:20	Workshop: Automation in Field Service – What’s Practical Today, Tomorrow and Into the Future
15:20 – 16:00	Group Think Summary and Discussion
16:00 – 17:00	Networking and Cocktail Hour

Located at the exclusive Pier One Hotel, overlooking Sydney Harbour
All day refreshments provided
Event to run 8:30am – 04:00pm
Followed by a networking hour in the Marquee with panoramic views across the harbour
For questions email hello@futureoffieldserviceref.ifs.com