Managing a Mature Service Organization

October 30, 2019 | 1 Mins Read

October 30, 2019 | 1 Mins Read

Managing a Mature Service Organization

David Douglas, VP of Service Management at Scientific Games, talks with Sarah about how to focus on continuous improvement and innovation in a mature service organization.

Stay Connected

Most Recent

April 17, 2024 | 26 Mins Read

Creating CX That Fuels Business Growth

April 10, 2024 | 2 Mins Read

A Data-Driven Approach to Field Service Success

April 8, 2024 | 5 Mins Read

Share

Stay Connected

Most Recent

Creating CX That Fuels Business Growth

A Data-Driven Approach to Field Service Success

Are Robots in Field Service on the Rise?

Share

Stay Connected

Related Content

Creating CX That Fuels Business Growth

Q&A: A Kellogg Professor Weighs in on How to Support Women in the Workplace Every Day of the Year

A Multifaceted Approach to Creating Sustainable Service with Sarah McKay

Most Recent

Creating CX That Fuels Business Growth

A Data-Driven Approach to Field Service Success

Are Robots in Field Service on the Rise?