Archive

March 2020

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  The traditional role of a Chief Information Officer (CIO) is wide and varied, depending in many instances on the individuals career entry point. For the pure technologist, often moving up from an IT Director or IT VP, they are often referred to as the “IT person.” The other entry point, from which I am very familiar, is the individual moving up from within the business, sometimes known as the business technology expert. For decades it has…

 From IT to the broader company approach, Amanda Moore, Head of IT – Customer Projects, Support & Field Services at Schneider Electric discusses how to overcome some of the obstacles to not only adopting agile methodology for IT projects but embracing the agile mindset as an entire organization.    

  While I’ve been discussing an interest in AR with service leaders for a number of years, it’s taken some time to catch on in terms of mainstream adoption. While the value proposition has been strong since the conversations first began, particularly with the talent shortage service organizations face, the reality is the technology needed to mature through its growing pains to a point where that value proposition could be more easily realized. We’ve come…