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January 4, 2023 | 3 Mins Read

2023 Sneak Peek

January 4, 2023 | 3 Mins Read

2023 Sneak Peek


Sarah starts the New Year by sharing an early look at some exciting news from Future of Field Service.

Happy New Year! 

2022 was an exciting year for Future of Field Service, and 2023 promises to be as well. I am going to share with you today a few sneak peeks of what we’ve been up to and what fun, new things you’ll see from us in the near term.

But first, in case you missed any of our end of year coverage there are some things that are worth revisiting – 

  • Top 10 of the Podcast (podcast 193 on December 14th)
  • YIR – key points:

Not only did 2022 bring our first-ever global Live Tour, but When we weren’t traveling, we kept the content flowing with more than 50 articles and 51 new podcasts. Here are some really cool stats according to Spotify’s “Wrapped” review for the Future of Field Service podcast:

  • 1,503 minutes of new content
  • 40% more listeners and 28% more followers in 2022
  • Listeners across 37 countries with the top five being the United States, Sweden, the Philippines, Germany, and Spain
  • Among the top 15% most followed podcasts
  • Among the top 15% most shared podcasts globally

This month is the fourth anniversary of the Future of Field Service platform – and it makes me really happy to reflect on how we’ve grown. I remember curating the content for the site launch, and we began with just ten pieces! We’ve since added the podcast, in person events, and so much more. 

As a result, one of the exciting things we have coming is a new website – one that better fits the increased volume of content we have and will allow our users to more easily peruse all that’s there. This is a project that has taken more work than I realized it would and the efforts of an entire team. I appreciate all of the hard work that’s gone into the new site and look forward to your feedback when it launches. 

Another project in the works is what we’re calling the Future of Field Service INSIDER – a newsletter-plus, if you will. The INSIDER will be bi-weekly and will not only ensure subscribers stay up to speed on the content we’re publishing, but will also provide access to exclusive content and community connections. You’ll be able to subscribe to the INSIDER very soon, so stay tuned for more! 

And finally, we’ve already been hard at work on the 2023 Future of Field Service Live Tour! Yes, we’re at it again this year. We received very positive feedback on the 2022 tour and for this year we are working hard to outdo ourselves. We have some plans for how to evolve the content approach that we think our community will really like and we are also visiting not only some new cities but a new CONTINENT! I’m so excited to meet even more of you in person this year and to see again how this community can bring people together across the globe to build collective knowledge that will truly transform service. The 2023 Tour schedule will be announced soon with registration to follow – so keep your eyes peeled and make it a point to join us! You won’t regret it. 

As we begin a fresh year, I want to thank you all for being a part of the Future of Field Service community – I appreciate you. Let’s head into 2023 with intention, renewed energy, and the knowing that we can all help one another along the way.