Episode 348

The first UNSCRIPTED episode of 2026 offers an inside look at what’s coming next. Recorded live from IFS Sales Kickoff, host Sarah Nicastro shares a candid preview of the initiatives, content, and experiences launching in the months ahead, each designed to better serve service-centric organizations navigating rapid change.

From new research and podcast formats to community events and expanded thought leadership, this episode sets the stage for what 2026 will bring and why it matters.

What You'll Learn

• What insights are emerging from the next Standout Service Trends Report—and how they compare to prior years
• Why elevating leadership and frontline perspectives is a strategic priority in 2026
• How the UNSCRIPTED podcast ecosystem is expanding with new sub-brands and voices
• What to expect from the return of Future of Field Service live events
• How the launch of Future of Assets extends the conversation into asset management and maintenance operations
• Where service, asset management, and growth strategy increasingly intersect

Follow Along

• [00:00 – 03:27] Welcome & Standout Trends Report Preview
• [03:27 – 05:41] New UNSCRIPTED Podcast Sub-Brands
• [05:41 - 08:09] The Return of Future of Field Service Live Events
• [08:09 - 10:15] Service Growth Executive Form (NYC)
• [10:15 - 11:49] Newsletter & INSIDER Updates
• [11:49 - 13:50] Launch Preview: Future of Assets
• [13:50 - end] What's Next & How to Get Involved

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