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Tag: podcast

July 3, 2019 | 1 Mins Read

Podcast Roundup – Top 10 Tips for Field Service Leaders

July 3, 2019 | 1 Mins Read

Podcast Roundup – Top 10 Tips for Field Service Leaders

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For those of you that haven’t caught each episode in full since the Future of Field Service podcast launched, we’ve curated what we feel are the top 10 insights shared by our guests to help you improve your business. We hope you enjoy! Here is a list of guests, and when you'll be able to hear them:

Tony Black: 01:11

Roy Dockery: 04:49

Greg Lush: 07:31

Marc Robitzkat: 12:59

Larry Wash: 16:07

Sasha Ilyukhin: 19:58

Maria Pallotta: 25:26

Josh Zolin: 27:36

Robin Butler: 31:19

Shannon Lucas: 35:14

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June 26, 2019 | 1 Mins Read

Ericsson’s Shannon Lucas On The Intersection of Innovation & Inspiration

June 26, 2019 | 1 Mins Read

Ericsson’s Shannon Lucas On The Intersection of Innovation & Inspiration

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Shannon Lucas, EVP of Emerging Business at Ericsson, talks with Sarah about why it is necessary for those tasked with innovation and change to determine how to tap into what inspires and recharges them and gives tips on how to do so.

To learn more about Catalyst Constellations, and to sign up for an upcoming retreat, visit http://catalystconstellations.com/

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June 19, 2019 | 1 Mins Read

4 Rules for Successfully Transforming a Service Operating Model

June 19, 2019 | 1 Mins Read

4 Rules for Successfully Transforming a Service Operating Model

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Robin Butler, Transformation Lead and Interim Director of Enterprise Field Service at BT, shares his hard-earned insight on what it takes to achieve positive outcomes when you’re faced with redesigning or introducing a new operating model.

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June 12, 2019 | 1 Mins Read

Bill Pollock on The State of Field Service

June 12, 2019 | 1 Mins Read

Bill Pollock on The State of Field Service

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Industry analyst and founder of Strategies for Growth, Bill Pollock, shares his perspective on the state of the service industry and his thoughts on where it’s headed from here.

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June 5, 2019 | 1 Mins Read

Must-Read New Book: Blue Is The New White

June 5, 2019 | 1 Mins Read

Must-Read New Book: Blue Is The New White

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Josh Zolin, CEO of Windy City Equipment and Author of new book Blue Is The New White, chats with Sarah about what led him to write a book about the appeal of the trades and how field service organizations can use this message to assist in recruiting efforts.

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May 29, 2019 | 1 Mins Read

3 Tips for Recruiting Women Into Field Service

May 29, 2019 | 1 Mins Read

3 Tips for Recruiting Women Into Field Service

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Maria Pallotta, Chief of Staff at Canopy Lawn Care, gives her firsthand insight into what it takes to foster more diversity in field service.

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May 22, 2019 | 1 Mins Read

Tetra Pak's 5 Critical Considerations for Outcomes-Based Service Success

May 22, 2019 | 1 Mins Read

Tetra Pak's 5 Critical Considerations for Outcomes-Based Service Success

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Sasha Ilyukhin, VP Industry 4.0 Solutions and Customer Success at Tetra Pak, shares with Sarah and listeners the lessons Tetra Pak has learned on its journey to an outcomes-based service model. Servitization is the future, and this episode gives wise words for those working to embrace a new way of operating.

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May 15, 2019 | 1 Mins Read

KONE America's CEO Larry Wash Shares Innovation Insights

May 15, 2019 | 1 Mins Read

KONE America's CEO Larry Wash Shares Innovation Insights

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Larry Wash, CEO of KONE Americas, provides an engaging look into what it takes to truly build a culture of innovation. KONE has been recognized by Forbes as one of the top 50 innovative companies in the world, and it’s clear why.

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May 8, 2019 | 1 Mins Read

Maximizing the Value of Augmented Reality in Field Service

May 8, 2019 | 1 Mins Read

Maximizing the Value of Augmented Reality in Field Service

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Marc Robitzkat, Global Director Marketing Technology at Diversey, chats with Sarah about the company’s mission to leverage technology as a differentiator and discusses the value Augmented Reality holds for field service organizations.

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May 1, 2019 | 1 Mins Read

5 Detrimental Digital Transformation Missteps

May 1, 2019 | 1 Mins Read

5 Detrimental Digital Transformation Missteps

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Greg Lush, previously VP of Innovation at EMCOR and master of all things digital transformation, recently launched consultancy Last Mile Worker Solutions. In this episode, Greg joins Sarah to discuss some of the common traps that can outright derail your digital transformation initiatives.

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