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In the face of constricting workforce and increased automation, one thing has become very clear: Industry-leading service companies are learning to do more with less. Through technology, and organizational optimization,…

 Gaven Fahl, Director, Critical Accounts Program at Hewlett Packard Enterprise, chats with Sarah about what customers need when things go awry and how to find skill sets that can…

Sarah Nicastro
Sarah Nicastro
Field Service Evangelist
Future of Field Service

Challenge The Present, Lead The Future

We hope you find Future of Field Service to be a valuable resource where you can gain knowledge and perspective to help you shape your service organization’s journey into the future. We strive to provide objective insight, success stories of field service business transformation, firsthand perspective from service leaders on foremost service topics, and analyst perspective on industry trends. We’re here for you, so don’t hesitate to offer feedback on what you’d like to see. Have thoughts or a cool story to tell? We’d love to talk with you! Email Sarah at